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Match Up (a year-round business matching programme) brings you the Business Matching & Appointment Making Services (the Services), an all-in-one matchmaking system on AMS Live to match, make appointments and chat with industry players all over the globe via instant messenger. Please activate the Services to connect now!Features at a glance
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System matching
The system will recommend visitors based on your matching information. It will also recommend your company to matched visitors and buyers for more business opportunities.
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Schedule meetings
Schedule one-to-one onsite and/or online meetings with overseas and domestic visitors and buyers. Meanwhile, you will receive meeting invitations from visitors and buyers.
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Instant messaging
Exchange messages for a quick chat with visitors and buyers.
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Schedule management
Conveniently manage meeting invitations on the all-in-one platform with notifications and reminders.
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Around the clock access to your company profile
The multi-device platform allows potential buyers to find your company profile and products at any time of the day.
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Service team
Our experienced service team will assist you throughout the whole process.
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User manual for exhibitors
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1. Log into the system
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The designated contact person from your company will receive an email with the login information sent from vsc@messefrankfurttransact.com. You / the designated contact person can also contact our sales representative or our customer service officer – Kelly to get the login information. You can enter the system without logging in after binding with your WeChat account. Log into the system and activate the Services now. |
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2. Activate the Services
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After logging into the system, you can activate the Services:
Computer/mobile:
Homepage/menu at the top left corner → Business Matching → Activate matching services |
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Click Tap to activate on the Activate matching services page.
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Read the terms and conditions of the Services. Agree and click Next.
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Provide your matching information for more precise matching results. Click Submit.
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After activating the Services, you can go back to the Activate matching services page to activate other services.
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You can update your matching information by clicking Edit on the Activate matching services page. Click Save to keep your changes.
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Please go to My availability to set your timeslots taking appointments and Recommended visitors to view the system-matched visitors and buyers. |
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3. Set up your meeting availability
Computer/mobile:
Homepage/menu at the top left corner → Business Matching → My availability |
Visitors will send meeting invitations according to your availability. The times displayed in the system are GMT/UTC +08:00.
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On the My availability page, all timeslots are set as available by default. Please uncheck any timeslots that you are unavailable for and click Save.
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You can then view the recommended visitors. |
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4. View recommended visitors and buyers
Computer/mobile:
Homepage/menu at the top left corner → Business Matching → Recommended visitors |
The system will provide a list of matched visitors and buyers according to your product categories and other matching information. You can click Account → Business matching requirements to edit your matching information.
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On Recommended visitors, you can:
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Click the filter icon to refine the visitor list by their product interests and other matching options. |
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View product categories that you and visitors match. |
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Click the star icon to bookmark visitors. |
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Click a visitor’s company name for more details, meeting invitations and instant messaging. |
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5. Send meeting invitations and chat with visitors and buyers
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Computer/mobile:
Homepage/menu at the top left corner → Business Matching → Recommended visitors → Click the visitor’s company name to go to their profile page → Click Make Appointment |
After clicking Make Appointment on the visitor's profile page:
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View more details about the visitors, including product interests, business natures and job titles. |
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Choose meeting type (onsite or online) |
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Select a timeslot |
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Exchange messages with visitors and buyers |
For a confirmed onsite meeting, the meeting will be held at a specified Meeting venue shown in the appointment details. For a confirmed online meeting, both parties will receive an email with the link and password to the virtual meeting room. Click the link at the scheduled time to start the meeting.
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Click Make Appointment on the visitor’s profile page.
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Choose meeting type.
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Select a timeslot (meeting period: February 15 – 18, 2023) and leave a message. Click Send.
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Go to My appointments to check responses and appointment details. |
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6. Manage your meeting appointments
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Computer/mobile:
Homepage/Menu at the top left corner → Business Matching → My appointments |
Use Appointment received and Appointment sent to:
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View all your appointments. |
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Check visitor information, including business natures, job titles and names. (Name displayed by consent only) |
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Access appointment details including status, meeting type, schedule, venue and messages. |
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Exchange messages with visitors and buyers. |
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My appointments:
• Appointment received from a visitor
• Appointment sent to a visitor
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View the status of appointments:
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Appointment received |
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Appointment sent
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| Confirmed |
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You have confirmed the appointment. Visitors will proceed to the specified meeting venue at the scheduled time. For a confirmed online meeting, you will receive an email with the link and password to the virtual meeting room. Click the link at the scheduled time to start the meeting.
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The appointment has been confirmed by the visitor. Visitors will proceed to the specified meeting venue at the scheduled time. For a confirmed online meeting, you will receive an email with the link and password to the virtual meeting room. Click the link at the scheduled time to start the meeting.
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| Waiting for response |
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You have received an invitation from a visitor. Awaiting your response. Click the appointment for details and send your response.
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Your invitation has been sent to the visitor. Awaiting for the visitor to respond.
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| Invitation to be sent |
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(No applicable)
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Your invitation has not been sent. Please go to the appointment to select a timeslot and click Send.
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| Unavailable at the timeslot |
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You have received an invitation but replied with unavailable. You will receive a system notice if the visitor changes the timeslot.
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Your invitation has been sent to the visitor. They replied with unavailable. Reschedule by clicking into the appointment to change the meeting details. |
| Cancelled |
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Invitation has been cancelled.
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Invitation has been cancelled.
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After receiving meeting invitations, please select Response to Confirm or state that you are Not available at this timeslot. You can leave a message for the visitor on any appointment received or sent. Click Send to confirm any changes. |
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7. Bookmark visitors and view bookmarks
You can click the star icon to bookmark visitors on the Recommended visitors list.
To view your bookmarked visitors:
Computer:
Click Bookmark at the top right corner → My visitors
Mobile:
Tap Bookmark in the menu at the bottom of the screen → My visitors |
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8. Bind your WeChat account
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Binding the system to your WeChat account will optimise your business matching experience with fair updates, information and appointment reminders.
Computer:
Click the login name at the top right corner → Account → My basic information → Bind WeChat under WeChat → Scan the QR code on your WeChat
Mobile:
(Support on computers only) |
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